We sell digital goods and services: eSIM data plans, airport lounge access, and tours. eSIM delivery depends on our partner esimaccess.com — in rare cases there may be a delay or failure on their end, which we'll notify you about and help resolve.

Payment. Prices are shown in the package's currency. Payment is by card (Idram, Stripe), crypto (OxaPay), or from your account balance. By paying, you confirm the card/wallet used belongs to you.

Refunds. Refunds are reviewed individually by our team, by hand — contact support via the site and describe the situation. Since eSIM and lounge/tour access are digital goods and services that activate almost immediately after payment, a full refund isn't guaranteed once the item/service has actually been provided (e.g. the eSIM QR code has been issued and activated, or lounge access was used). If the service wasn't delivered due to our fault or esimaccess.com's, we'll issue a refund or replacement.

Service requests (lounge, tours). Submitted through the form on the site. The estimated price on the service card may differ from the final one — we usually respond within the time stated on the service itself; the final price and details are confirmed before payment, which in this case can be made from your account balance.

Account. One person, one account. You're responsible for keeping your password secure. This service is intended for users 18 years or older (or the age of majority in your jurisdiction).

Limitation of liability. We are not responsible for outages of third-party services (esimaccess, payment providers, mobile carriers) that the delivery of the service depends on.